we purchased two identical dining sets. when they arrived BOTH tables were damaged and could not be used. if BADBOY resolved this within a reasonble time frame I would not be writing this. Unfortunately 4 weeks, several unanswered phone calls, and several store visits have not yet been enough to get action. I am fed up and NEVER want to deal with their lack of service again, but am just now being told that they will not provide a refund, only exchange. Time for me to get the better business bureau involved. I have never seen such poor... read full review »