I phoned the 9 May i spoke to a Carla lady who re order the two books that wasn't send with my other books, I got is on Wednesday 8 of June that is not 10 working days, still they can't get my books right they send me a dupicate of other books I already got. I must write in November but I must struggle just to get books from Intec and i'm still waiting for the manager to phone me about the complains each day read full review »