Hi, This is a big scam. They take the membership money in advance, deliver DVDs promptly for 2-3 days to falsely establish the fact that they provide good service and then disappear after that with no trace. I have called almost everyday for the last 8 days to get a movie picked-up and the next one delivered, but nobody in rental Bigflix is remotely bothered for this basic service running their whole movie rental business. The Customer Care is full of dumb parrots who can only say one line, 'I have taken your complaint and I am... read full review »