Hi I sent an e-mail 23/06/2011 for a consultant to contact my mother to get 2 medical aid cards, as they only received one and today my brother has just lost the only one that they had. There was no response to the email sent(pleas see attached) today I call the contact centre to follow up on the enquiry but she was not much help. She (Jas Govender) informs me that she cannot process the request for the cards as I am not the main member and that it takes 24 hrs to process e-mail request. Which means for an e-mail sent last week... read full review »