I am writing this letter with reference to the dissatisfaction of my experience in terms of the service and experience that I have recently received from the BMW JSN dealership. At the first point of my complaint list is that nearly I will say about 80 percent of the time that I arrived at the dealership, there was nobody there to assist at reception and if they were, they were far too busy on the telephone system until they were finished with their calls. My whole experience started off with a fairly simple request. That is to get... read full review »