Sales Person assured us TV was NO MORE than 2 month old as a floor model. Within four weeks of purchase, lcd panel looses brightness on half of screen. Bad boy instructs us to contact samsung for service. Service technician show us the life meter of the backlight that show TV has been running for 4800 hours. Bad Boy confirms they turn their floor model TVs off at night which equals 416 days or 14 months of running time. Bad boy store manager Rita confirms customer service is not willing to do anything because it was a floor model. I intend to follow up with a civil suit. "nobody" is better than bad boy. NOBODY read full review »