Hiden cancellation fees and they don't tell u all the clauses when u sign ur contract. Then they keep doing unautherized billing from any information u give them. Call at weird hours of the day. There staff never know what their doing. I was nevver told that I had to write a letter to them personally asking that they remove me from their contract until I noticed my mastercard being billed and then I was assured over the phone and even got some free passes(which I never used cause their gyms are gross and never have hot water) in person... read full review »