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USER REVIEWS (Joy S.)

Samsung / Refrigerator AFRS263
Joy Stevenson July 15, 2011
We purchased a new Samsung refrigerator in December 2010 - Around $1800 at Lowes. 6 months after installation the freezer started melting. We called Samsung and they worked with us on the phone - nothing resolved. Called again and the temperature reset to perfect - 3 degrees for the fridge and (19) degrees for the freezer. We went to work the next day believing all was well and returned that night with the correct display- but all food in the freezer melted. We called Samsung again. Here's where we were left stranded by all parties: 1... read full review »
Filled under: Home & Garden Location: Canada
Samsung Refigerator
Joy Stevenson July 13, 2011
We purchased a new Samsung refrigerator in December 2010 - Around $1800 at Lowes. 6 months after installation the freezer started melting. We called Samsung and they worked with us on the phone - nothing resolved. Called again and the temperature reset to perfect - 3 degrees for the fridge and (19) degrees for the freezer. We went to work the next day believing all was well and returned that night with the correct display- but all food in the freezer melted. We called Samsung again. Here's where we were left stranded by all parties: 1... read full review »
Filled under: Home & Garden Location: Canada

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