I purchased a 300 GB external hard drive (My Passport). The thing didn't work right the moment I plugged it in and had to call support to set it up. I only transfered 1 file to it (18 GB)...and weeks later I went to delete that file and the drive wouldn't let me. I was not able to copy the files to any other drives. The support was worthless. I wasted $120 on this piece of crap and want others to know that I have used a verbatim external drive for over 3 years...EVERY DAY!...and have never hada problem. My advice. Avoid Western Digital read full review »