My fiance and I own a franchise and are currently trying to negotiate an exit fee in order to become independent. We were referred to Mr Townsend and upon our first initial consultation gave him consent to draft and send a letter on behalf of our store. We were never given a schedule of fees to outline what he would be charging, never signed an agreement but he still took it upon himself to act without our consent after that first letter. Mind you, always dilly dallying after the fact, subtly explaining what he'd like to do, but... read full review »