I refer to the above booking which was made from my office on Thursday 2nd. July. I did not pick up the e-mail until Sunday 5th. July, immediately on doing so I telephone your customer services to inform them that a mistake was made in booking I have two sons Joshua and Benjamin, the the ticket was inadvertently booked in the name of Benjamin instead of Joshua. I was told somewhat robustly that rules did not allow any changes whatsoever and the only alternative was to cancel the ticket and rebook and this would mean that I would be... read full review »