I purchased a non-refundable ticket online about two weeks before my planned trip. The ticket informed that passengers arrive 1 hour before the scheduled departure. I arrived about 45 minutes before in Tallahassee. While checking my baggage and being issued a ticket the counter clerk informs me rather casually that I did not arrive 1 hour before the buses departure time and therefore may end up having to take the bus at 5am. Mind you, my departure time was 11pm. Inquiring into this, she informed me that the seats on the bus are "first come... read full review »