I had contacted the customer services department regarding my cellphone account. I was assisted by a young lady by the name of Pumla at around 07:22pm, the conversation started well but when i was uncertain about a specific part of the conversation, i was answered rather abruptly, she even started to raise her voice at me and in the end she hadnt even listened to the question that i was trying to ask her, therefore i politely thanked her for her assistance but also stated that she didnt have to be so abrupt and rude and definitley not so loud... read full review »