We have stayed at the Riu Palace Riviera Maya from 15 to 29 July 2009. We paid more than 12 000 euro's for the package which includes the air fares from the Nehterlands to Cancun. We have 3 daughters aged 18, 15 and 13 and therefore we booked two roos next to each other. Our eldest daughter has epilepsy so we needed to check on her on a regular basis. We stayed in room 1033 and the girls in room 1034. The problems started fro day 1 when the key to room 1034 just did not work. I went to the reception and told them and 4 hour... read full review »