I have booked through the hotelcollect.com site for my holidays in August. They sent me a voucher and credited my card. But the hotel was never informed and in my contact direct with the hotel they said not only they do not have any reservation from any such or other provider/travel agent for my stay/dates, but on top they have no vacancy for August now! Calling back the customer service in a turkish number I was given (0090 212 4912197, as the UK phone number on their site does not answer) they refused to give me any travel agent name under... read full review »