i bought a $350 vaccum cleaner July 7/08 from sears the motor died just over the 1 year warrenty. I contacted sears which i was hanging on the phone for 1hr waiting to talk to your service people. They told me they cannot help me out. That the new motor was almost $3oo dollars... I am very upset with this. I am a retired sears employee... We have alwayed bought from sears including our family. We have no choice but to pull out of sears and take our business else where... If you need to contact me my Number is 905 571-5667 or 905 723-7732 email: [email protected] read full review »