We booked tickets from Melbourne to Sydney return, They were cheap promotional tickets in result my cousin had to pay $80.00 to check in her baggage on top of her flight tickets then being 1kg over coming home she got offered another $30 for 1kg. Their service was rude and arrogant. Coming home we experience their service to be the same where a flight attendant was collecting baggage that was stored 10 seats back because there wasn't enough room for everyone to put their own baggage on top of their own overhead storage... read full review »