Having signed up for a new account last April 29, 2009, my wife and I both received the same model phone with the purchase of our plan. They are the Samsung slider phones. My wife hasn't had any problems with her phone but mine was shutting itself off randomly, sometimes while trying to have a conversation with someone. I first brought it in to the store where it was purchased and they reset it to factory settings and said try it. If it still shuts off, bring it back and we'll give you a loaner while it is shipped out for repairs. I... read full review »