Dell have fallen to the wayside in service and respect for their customers. Purchased a Dell PC for mother-in-law via the New Zealand website as I live in Australia and mother-in-law lives in New Zealand. I also made sure I purchased the computer with all the warranty's an a in-house installation, as it is to difficult for mother-in-law to set-up the system. Dell failed completely to uphold their contract and install the PC. They promised to phone to arrange installation (they didn't). They promised three times to set-up the PC... read full review »