Our institution is quickly reaching the point of frustration with Cafezee. There is a complete lack of support. For every 20 emails we send Cafezee requesting help, we may get one response. If we're lucky! Usually the responses do not answer our original question, but seem more of a scripted response. If you have any follow up questions or even explain the problem again hoping to get a real response, the best you can hope for is getting the same generic scripted response over and over until Cafezee just ignores your email... read full review »