(A) I accepted on-line offer to access free videos on a multi-year arrangement. Shortly after attempting -- unsuccessfully -- to view any of the offered videos, I contacted the company who then gave me instructions on how to overcome my "lock-out" by implementing designated s/w products. I followed the directions given without success ... finding myself in a logical endless loop that didn't allow the system to recognize me as a bona fide subscriber. I took no further action until (many weeks later) the charge appeared for the... read full review »