I bought a 2009 BMW from David Aviles at Russel BMW and it's been the worst customer service experience I've ever had. In fact, I've had a much better customer service experience buying Ford's. The warning signs started when I realized I knew more about the car I was buying than David. When I'd ask David a question about the vehicle rather than telling me he didn't know the answer and would need to research question and get back to me, he would just provide an incorrect answer. You'd think someone... read full review »