"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Olaf Neumann)

Virgin Broadband
Olaf Neumann January 17, 2009
Only trouble... i was running out of credit (the built in balance check on the modem showed me I was still ok). Calling into the callcenter I was told I had to check my balance online to get a accurate reading. What is the built in balance check in the modem then good for ? - "no thats a suppliers's fault", they cannot fix it. Eventually I was hung up on on simply asking 'Why is this the case ? '. I must admit - I was asking this question repeatedly...and the poor girl (Natalie) probably wasn't trained for... read full review »
Filled under: Services Location: United Kingdom

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