Be Ware. DIRECT ENERGY Of direct energy. This company is scam, if you are late on paying your bills on time they will charge you 5% of your entire bill then they will charge you $25.00 (Collection Recovery fee) my question to them you are charging me 5% on what I owe then you are charging another $25.00 immediately after. Why should I pay twice for the same reason? I asked this question to many representative at-least four. None of them can give me a reasonable answer all they said is “ this is our policy” this completely a Scam... read full review »