It is going over a year and I still have not been able to receive a response nor speak to someone that claims to understand English well enough to assist. The purchase pitch that was presented to me was full of false information- I was informed that I could offer weeks of my membership to an outside broker to rent. The kicker, the rental was guaranteed. Guaranteed, I asked? He said, absolutely. I asked how this could be true. The sells rep explained that the Krystal is located very close to the convention center and we rent those out... read full review »