My apologies for taking so long to find this wonderful website forum and having read some of these horror stories, I do not fell so alone in my anger and frustrations against this "almighty corporate giant QANTARSE!!!" My experience goes back to July 05, when I bought tickets for return travel to the UK from Canberra for myself, ex-partner and 3 year old daughter. I bought the tickets from an online classifieds website to the value of $4500. At the time of the transaction, I logged onto the qantas website and went through my itinary... read full review »