I have just been 'had' by this company too. I have spoken to them on 0808 238 9830 and asked for a cancellation reference which they did give, which my credit card co. suggested I get. I have also written to them at the address below which will help if they still try to take money from me, as the credit people will have some proof of cancellation. Make sure you DATE any letters you send. It does not need to be sent proof of delivery, just make sure you keep a copy of the letter for your bank/credit card co. Trading Planet... read full review »