I never received the complete set of keys for my new Kia Rhondo. I had to complain for 8 months, during which time I actually got into a verbal dispute with my sales rep Eddie Bae. He is the only Korean Sales Rep, in a large Korean community. This is why I went to him, due to my lack of english. But now, the thought of how he handles clients who are unable to defend themselves due to a language barrier frightens me. I too felt discriminated against, but thanks to my step daughter, we fought for my extra set of keys. It was not an easy battle... read full review »