I am incredibly shocked at the treatment and deaf ears that I have encountered when reporting the incident that happened to me on flight AC 848 on Oct 2nd, 2009 from Toronto - YYZ to Heathrow, London. I am currently writing up my full statement of this appalling incident and response by your staff both in-flight crew and on the ground in London. I have been traveling with Air Canada since I was a child and to be treated with such treatment which is borderline if not directly prejudice, disgusting, unprofessional and permanently damaging and... read full review »