My son's computer had a virus and he downloaded a "free" version of Spy Doctor from PC Tools. In the middle of cleaning all the so called infected files, we were asked to purchase Spy Doctor for $29.95 to continue the process. They said they would e-mail a license to us to activate the account. That e-mail NEVER came. Tried calling them - disconnected. Tried e-mailing them - received an automated response saying they're so busy it would take a while for them to answer. They weren't too busy to take my money!! That charge... read full review »