The worst customer service I've ever experienced in over 500 phone calls to more than 35 companies in over 10 years. I spoke with all of the following people (identified by badge numbers and also names in two cases) over the course of 120 minutes trying to get a simple question answered. I spent $1, 000 on two computers (an Acer Aspire One and an Acer desktop computer) over two days and needed to find a recovery CD-ROM or DVD-ROM (not included in the package for the Aspire One) and after trying to get someone to help me with... read full review »