The purpose of this letter is to convey my disgust over the treatment I received by Best Buys on Central Avenue. Not 48 hours from the time I started writing this letter (on May 9, 2007 around 8pm). I visited this store to purchase a Sony PSP as a gift for my nephew. I asked for the device from customer service when checking me out I was offered a 2 year replacement warranty should something go wrong with the device. That same evening I gave my nephew his gift. Upon opening the device it appeared flawless, we proceeded to charge the... read full review »