Client services do not exist with FIDO. The company makes it as difficult as possible for their customer agents to assist with your requests and/or difficulties because they are forced to work without the necessary tools. Consequently, they are always UNHAPPY or ANNOYED to talk to you which results to a bad experience altogether. This is a vicious and unacceptable cycle. I've been with FIDO for quite a number of years especially because they're now the only company that uses SIM cards (my experience with Rogers was not ideal... read full review »