On October the 15 2009 I received notice that my order for home phone service had been received and my new number was attached with the confirmation. We had just purchased a home in the country outside of Ottawa. The Bell technician came within a week of the order and said there was a problem with the facilities, having worked for Bell for 23 years I understood what he meant. Since that time I have been put off on a number of occasions saying the repair date has been extended again and agian, it is now Dec. 21 2009 and still no dial tone and no one has called to provide an update, some service, nice ads but where's the proof. read full review »