I made the mistake of dealing with these guys. They not only misrepresent thier services and surcharges, they are rude, unprofessional and very difficult to deal with on all levels!!! I purchased a new box spring and mattress from a vancouver store in May. It was wrapped in plastic when it arrived and was when set up a box spring cover (drape) was placed on it. We have just discovered that the box spring is INFESTED with bed bugs!!! Easy home claims that since it was wrapped in plastic when delivered they are not responsible, and the 20$ a... read full review »