USER REVIEWS (nasir3000)

4 reviews

RBS

Nasir M. Khan December 26, 2009

I went to RBS bank today at Buhaira Corniche in Sharjah. I requested for a cancellation or clearance letter for my RBS credit card and was asked to pay Dhs 50. When I asked why? I was told that it was part of their internal procedure. I requested them to be transparent with their customers so that they know why they are being charged and would have more information about prices. I did not get a reply from the assistant manager at the bank. When I demanded the bank to show me written policy I was asked to leave the bank and suggested to contact the legal authorities. read full review »

Filled under: Business & Finances Location: United Arab Emirates

9 reviews

Emirates Bank

Nasir M. Khan December 26, 2009

I went to Emirates Bank in Sharjah today to receive a clearance letter for my credit care to show my credit card has been cancelled. I was asked to pay dhs 200 to get a clearance letter. When I asked the lady (Bindu Joseph) to show any statement from the bank indicating that this amount is entitled to be paid by the customer she refused to speak to me. She, at one point alleged me of an Emirates Bank employee as she felt I had more knowledge about their internal process. She was VERY rude and had no customer service skills. She asked me to... read full review »

Filled under: Business & Finances Location: United Arab Emirates