I was horrified by the complete lack of professionalism in the CSR of Jet's 24-hour service when I rang to find details of my flight to London from Kolkata. She felt it was necessary to inform me that Delhi is in India. The interaction got worse very quickly and when I asked to speak to a floor manager, I was told there is no floor manager available on Sundays. Just in case JET takes some action, the details are: Date: 27th Dec 09 Time: Around 5 pm Place: Kolkata Please do train these CSRs - otherwise all the internationalwork will go to Manila! read full review »