my problem started aprox march 2009, the day i went in to pay my bill at Smartsurv house (mtn customer centre century city cape town) their systems were off-line so the consultant did a manual transaction and i paid using my debit card. at the end of the month that payment did not reflect on my statement from MTN. i went in to enquire about this and was told to bring in my proof of payment(manual receipt), which i did the following day. however on this day the consultant that helped me was busy so the hostess at the door said she would hand... read full review »