"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (S. Jackson)

Lenscrafter
Sandra Jackson January 27, 2009
I bought an expensive pair of prescription bifocal glasses, with clip on sunglasses. Less than two years, the frame snapped at a joint. I paid to have the frames replaced. Less than 1.5 years later, the new frames broke at a joint (obvious design flaw). They would do nothing about it. They said outside of their one year warranty, they weren't obligated and I could call Customer Service to have it explained further. After dropping over $3, 468 at Lenscrafter, all tallied, I'm taking my business elsewhere. Talk about shoddy customer... read full review »
Filled under: Services Location: Canada

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