It is a scam that nobody gets back to you when you call or leave send emails to the details provided. There was a problem with my booking (easyjets fault - an error on the website), I tried for 3 weeks to get hold of easyjet to fix the problem. They quoted 'unusually levels of emails so it would take a while for them to reply'. So after 3 weeks pasted I had to book a new ticket and spend more money as the problem hadn't been fixed and there was no way to get a response from easyjet. Appalling. read full review »