I ordered 4 identical flower arrangements for my family in BC for Xmas. Here are the issues I encountered and as yet, have not received any response to emails or phone messages. Order 1: - Emailed to change delivery date (1 week in advance). No response. Finally did a Online Chat and had person confirm new delivery date (but did not print out chat log). Flowers still arrived on original delivery date. Flowers were broken, missing candles, ribbon, & pine cones, and greenery was not varied. Order 2: Missing candles, cone... read full review »