A laptop of Series SR was bought in July '09 with lines on screen during starting, shutting down and hibernating. Complaints had been made to the Sony distributor and a claim of software faulty was declared. Due to the urgency of aboarding for studies and time constraint, laptop was brought overseas without sending into Sony Service Centre (Service takes 2~3 weeks). 4 months later, laptop was brought back to Malaysia for service. On the 19th Dec '09, SR was sent to Distributor and a claimed that 2~3 weeks of service time would... read full review »