I BOUGHT A NINTENDO DS FOR KID ON 2ND MAY 2008 THE SALES AT SHOP TRY CONVINCE TO BY INSURANCE WHICH IS ABOUT 29.99 $ PLUS TAX .HE TOLD IF GO WITH IS GOOD FOR YOU BECAUSE SOME KIDS DROP ON THE FLOOR MAY BE IT ANY DAMAGE THEN YOU CAN BRING IT BACK, EXCHANG AND REPLACE ANY OR YOU GET MONEY BACK AND HE DID NOT USE THE PHYSICAL DAMAGE WORD. TODAY I WENT TO STORE WHICH STORE#63 BECAUSE THE NINTENDO DS IS NOT WORKING I CAN NOT LOAD THE DISC .I TALK TO THE STORE MANAGER SHE SAID IT IS NOT COVER BY THE PLAN BECAUSE IT IS SOME SORT OF PHYSICAL DAMAGE ... read full review »