USER REVIEWS (Atul Wankhade)
IDEA MOBILE
Date:20.02.10
19 hrs,
IIT Bombay, Powai,
Mumbai
Dear sir/Madam
Thank you for your late response.
For your information my incoming services is only activated not the outgoing. Still i am not able to make a outgoing calls and it says that your services is kept on hold.
I talked again to the CC (customare care executives and their so called superiors) yesterday again but everbody only promises of reactivating services in 2 hrs 4 hrs and 24 hrs like that. Today also i talked to CC Kausar and she said you activation i... read full review »
IDEA MOBILE
Date: 19.02.2010
Place: IIT Bombay, Powai
Dear Sir/Madam
I came to mumbai and thought of availing IDEA mobile services. I just heard that they have good customer care services. I bought a prepaid card on 4th or 5th of jan 2010 and soon realized that my thinking was wrong. Within one and half month of stay in mumbai tells me that IDEA cannt be a good customer care service provider and the reasons and experience i wanted you to look at for improvement
This is my 2nd worst experience with IDEA service and customer care service... read full review »
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