On 12/7/09 I made a reservation at the Santa Cruz Dream Inn, intending to use a $200 AMEX prepaid card. After reserving the room with hotels.com, I called the hotel to verify they accepted the AMEX card. The said they would not. I immediately went back online to hotels.com and cancelled the reservation. But, I did not print the page unfortunately. I distinctly remember seeing in red letters..."this reservation has been cancelled". Days later I noticed the charge on my credit card bill (after the intended night of stay) I was billed for... read full review »