Direct Energy = Vicious bully Corporations tend to put a lot of money into goodwill, advertising their services and creating a positive image in the eyes of the public. All this goes for naught when the same company's policies are written to screw their customers. In 1998, while living in a house in Richmond Hill, I signed an agreement with Direct Energy to supply my natural gas. Every few years they would contact me for renewal of this agreement; I was always offered to opt out for double or triple gas price. Of course I renewed;... read full review »