"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Helen Kemp)

Dreams Beds
Helen Kemp March 3, 2010
Bought a bed from dreams for my daughter. On the second day after receipt I lent over to make the bed which duly collapted totally broken. the base was all in pieces. I phoned the shop but no good - must ring customer services. They sent an inspector who said nothing other than customer services will phone you. I certainly do not want a replacement just my money back for a very poor product. I am now told they don't refund money and they have the right to either repair the bed or replace it. It's all in our 'Terms and... read full review »
Filled under: Home & Garden Location: United Kingdom

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