"Consumer Reviews on Companies, Products and Services"

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Airasia
David March 3, 2010
AirAsia (AA) has poor customer services to handle their refund. I am having poor experience with AirAsia right now. I booked a flight on AA. A few days after i made the booking, AA cancelled the round-trip flights. When i contact AA about the refund of the payment i made, they weren't helpful and said it will take 60-90 days for queue up to process. When they charged my card for payment, it was immediate, now when they are making a refund back to me, they said it needed to queue up for a 60-90 day waiting period to finish the refund... read full review »
Filled under: Travel Location: Malaysia

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