At the end of Feburary I had UPC services connected at my home address. From day 1 the service was not working correctly. I called and complained just 2 days after installation. My main issues to start with were 1) Lack of advertised channels 2) Internet connection speed did not resemble the speed for which I was paying.Though I made several complaints, to my mind they were not addressed. By the 12/03/10 I had enough of the poor service and called their contact center to complain. @ 16:40 I spoke to agent "William" Advised him... read full review »