I recently took a trip from Chicago, IL to Detroit, MI during the weekend of 4/2-4/4 with Greyhound and had the worst experience. I am filing a complaint because the utter lack of customer service on all phases of your company including the stations, website, and event the destination station I ended up at. My original ticket stated to pick up tickets at will call at the CTA station in Chicago at Cumberland Ave, but the ticket office was closed. Also, the bus was not even leaving from the station and was supposedly leaving from another... read full review »